Shipping policy

SHIPPING POLICY

Last updated: February 26, 2026

Processing Time

Orders are typically processed within 2-5 business days. Please note that processing times may vary depending on the product type:

  • Custom print-on-demand items (apparel, hats, accessories): 2-5 business days
  • Standard dropshipped items: 1-3 business days
  • Digital products: Delivered immediately upon purchase

Shipping Methods & Delivery Times

We offer various shipping options depending on your location and product type:

United States:

  • Standard Shipping: 5-10 business days
  • Expedited Shipping: 3-5 business days (where available)

International Shipping:

  • International orders typically arrive within 10-20 business days, depending on the destination country and customs processing times.

Please note that delivery times are estimates and not guaranteed. Delays may occur due to factors beyond our control, including carrier delays, weather conditions, or customs processing.

Shipping Costs

Shipping costs are calculated at checkout based on your location, selected shipping method, and order weight. Free shipping may be available on orders over a certain amount (as displayed at checkout).

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information. You can use this tracking number to monitor your package's progress.

Multiple Item Orders

If your order contains multiple items, they may ship separately from different fulfillment centers to ensure faster delivery. You may receive multiple tracking numbers for a single order.

Shipping Restrictions

We currently ship to most countries worldwide. However, some products may have shipping restrictions based on local regulations. If we cannot ship to your location, you will be notified during checkout.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us at [your email address] within 7 days of the expected delivery date. We will work with you to resolve the issue through a replacement or refund.

Address Changes

Please ensure your shipping address is correct before completing your order. We cannot modify the shipping address once an order has been processed. If you need to change your address, contact us immediately at [your email address].

Questions

For shipping inquiries, please contact us at: shipping@truth-speak.com.